User Experience and satisfaction

[Balakrishnarao Thota]

I am working as administrator and configurator for Jira software.Iam using kanban project to track the tickets.I receive multiple tickets on regular intervals.I want to know how i can get the quantitative user satisfaction for each ticket,can you please recommend some approaches.

[Alexey Matveev]

Hello,

You could use Jira Service Desk, which has this feature, or you can use any available plugin in the marketplace. For example, this one:

https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira?hosting=server&tab=overview