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brl-bport
brl-bport
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December 24, 2023

Hello , 

 

One of the users imported from Active Directory appears to be disabled. How can it be enabled again?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 25, 2023

Welcome to the Atlassian Community!

What does the account look like when you go into view it under admin -> users?

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Nikola Perisic
Nikola Perisic
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December 25, 2023

Hello,

Is the user showing under managed accounts? As a prerequisite, a domain needs to be verified in order for this user to be shown in here.

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