Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

User has access to Jira , but unable to view projects

Teja Bhaghavathi
Teja Bhaghavathi December 7, 2022


User has rights to Jira software but unable to view projects and issues. Moreover user has browse permissions also.

Please help.
Jira error.png

Answer
Watch
Like Be the first to like this
359 views

2 answers

0 votes
John Funk
John Funk
Community Champion
December 8, 2022

Hi Teja,

 I would use the Permission Helper to see what it says.

Put in the username of the person, choose Browse Projects and then choose the issue on the project.

Reply
0 votes
Devi Vaishnavie
Devi Vaishnavie December 8, 2022

You may need to purchase more user access / license from JIRA for this. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.