User unable to edit Upcoming Sprint but he is able to edit current sprint.

[Rajesh Konda]

Hi All,

One user in my Org had Project Admin rights, he is able to edit the current open sprint but when he tries to edit Upcoming sprint the no option displayed and 'Start Sprint' button is  grayed out. 

• User has manage sprint permission.
• Project Board and filter restricted to only one project and user has permission to view board filter.
• Board was associated with only one project and "Projects in board" shared with one.

Not understanding what could be the issue can any one please suggest. Thanks

Regards,

Rajesh.

[Rajesh Konda]

Found solution, Actually the sprint name was used on other projects too found after searching on JQL filter with sprint name. So sprint became Shared sprint that caused user blocking the sprint.

Thanks you all for your support

[Mayur Jadhav]

Hi @Rajesh Konda

You'll need to have Manage Sprints project permission.

These are defined in a permission scheme that is assigned to the relevant project(s).

If you're the admin, please look into project roles as well.

And in the plan sprint issues must be there to start sprint.

Thanks,

Mayur

[Rajesh Konda]

Hi @Mayur Jadhav  Thanks for the response,

User has Manage sprint permission, he is able to edit few sprints as i mentioned above but where some cases he is unable to edit sprint not understanding what could be the issue.

[Jose Luis Gaitan]

Hello, @Rajesh Konda . The "Start Sprint" button grayed out is normal, because normally, a project can have only an active sprint, but the Jira administrator can enable parallel sprints.

About editing the uncoming sprint, I suppose he has Transition issues and Browse project permissions...

[Rajesh Konda]

Hi @Jose Luis Gaitan  Thanks,  yes parallel sprint is enabled other sprints are running but users who had manage sprint permission, they were unable to start or edit or close sprints, this happens only for few sprints not for all. 

User has browse project permission and i think if he doesn't have it he won't have able to view board and yes he had all permission Transition, Resolve, Manage sprint.....

[Jose Luis Gaitan]

Try to add Manage Board permission