Users are not getting Time Zone correction popup

[Rick Carini]

Hi!

My users are complaining that when they change their Mac's time zones when they travel, JIRA is not triggering the Time Zone dialog change message.

I have confirmed that "JIRA Time Zone Detection plugin" is completely enabled.

JavaScript is enabled in my browsers.

Anyone seen anything similar?  I have not found any issues reported regarding this.

System details:

* JIRA Time Zone Detection plugin v. 2.3.1 

System time zone is set to PST (ubuntu):

$ date +%Z
PST
$ date
Mon Dec 11 15:21:16 PST 2017
$ cat /etc/timezone
America/Los_Angeles
$

* Users of both MacOS X Sierra and Windows 10 able to reproduce this issue.

* JIRA Server v7.3.6

* Chrome (latest), Safari, Microsoft Edge

* Ubuntu version:

root@ip-10-4-0-109:/home/ubuntu# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty

* Ubuntu is being served via AWS using Route 53 load balancer.

Thanks!

Rick

[David Yu]

In case this helps anyone else in the future, the user likely dismissed the timezone warning prompt in the past. Once dismissed, it'll never prompt again.

https://jira.atlassian.com/browse/JSWSERVER-25504