Users logout from jira

[Maxim Kashaev]

Hi everyone. The problem is as follows: a user logs into User Management and tries to find another user. As a result, the user is logged out of Jira, and in the logs we see the following:

2023-04-19 20:18:34,648+0000 Catalina-utility-1 WARN anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Cannot serialize session attribute [jira.user.filter] for session [15A298D8E1FED322CDB1D91B57DBA57D.jira-1]

java.io.NotSerializableException: com.atlassian.jira.application.DefaultApplicationRoleManager

 at java.base/java.io.ObjectOutputStream.writeObject0(Unknown Source)

 at java.base/java.io.ObjectOutputStream.defaultWriteFields(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeSerialData(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeOrdinaryObject(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeObject0(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeObject(Unknown Source)

 ... 14 filtered

 at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

 at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)

 at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

 at java.base/java.lang.Thread.run(Unknown Source)

2023-04-19 20:18:34,741+0000 Catalina-utility-1 WARN anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Cannot serialize session attribute [jira.user.filter] for session [DB3F9B068679E6F924432B0F27900E78.jira-1]

java.io.NotSerializableException: com.atlassian.jira.application.DefaultApplicationRoleManager

 at java.base/java.io.ObjectOutputStream.writeObject0(Unknown Source)

 at java.base/java.io.ObjectOutputStream.defaultWriteFields(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeSerialData(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeOrdinaryObject(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeObject0(Unknown Source)

 at java.base/java.io.ObjectOutputStream.writeObject(Unknown Source)

 ... 14 filtered

 at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

 at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)

 at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

 at java.base/java.lang.Thread.run(Unknown Source)

2023-04-19 20:18:34,857+0000 Catalina-utility-1 WARN anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Cannot deserialize session attribute [jira.user.filter] for session [15A298D8E1FED322CDB1D91B57DBA57D.jira-1]

2023-04-19 20:18:34,859+0000 Catalina-utility-1 ERROR anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Session: 15A298D8E1FED322CDB1D91B57DBA57D.jira-1; 

java.lang.ClassCastException: class java.io.ObjectStreamClass cannot be cast to class java.lang.String (java.io.ObjectStreamClass and java.lang.String are in module java.base of loader 'bootstrap')

 at java.base/java.io.ObjectInputStream.readTypeString(Unknown Source)

 at java.base/java.io.ObjectStreamClass.readNonProxy(Unknown Source)

 at java.base/java.io.ObjectInputStream.readClassDescriptor(Unknown Source)

 at java.base/java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)

 at java.base/java.io.ObjectInputStream.readClassDesc(Unknown Source)

 at java.base/java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject0(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject(Unknown Source)

 ... 11 filtered

 at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

 at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)

 at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

 at java.base/java.lang.Thread.run(Unknown Source)

2023-04-19 20:18:35,487+0000 Catalina-utility-1 WARN anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Cannot deserialize session attribute [jira.user.filter] for session [DB3F9B068679E6F924432B0F27900E78.jira-1]

2023-04-19 20:18:35,488+0000 Catalina-utility-1 ERROR anonymous     [o.a.c.c.C.[Catalina].[localhost].[/]] Session: DB3F9B068679E6F924432B0F27900E78.jira-1; 

java.io.InvalidClassException: com.atlassian.jira.user.DelegatingApplicationUser; invalid descriptor for field user

 at java.base/java.io.ObjectStreamClass.readNonProxy(Unknown Source)

 at java.base/java.io.ObjectInputStream.readClassDescriptor(Unknown Source)

 at java.base/java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)

 at java.base/java.io.ObjectInputStream.readClassDesc(Unknown Source)

 at java.base/java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject0(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject(Unknown Source)

 at java.base/java.io.ObjectInputStream.readObject(Unknown Source)

 ... 11 filtered

 at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

 at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)

 at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

 at java.base/java.lang.Thread.run(Unknown Source)

Caused by: java.lang.IllegalArgumentException: illegal signature

 at java.base/java.io.ObjectStreamField.<init>(Unknown Source)

 ... 26 more

[Sanjen Bariki]

Hi @Maxim Kashaev ,

Welcome to Atlassian community!

Could you please explain the issue in details to investigate the answer.?

Regards,

Sanjen Bariki