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Using JIRA OAuth, automation is not working

gmoorthy
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June 10, 2024

In my web application, I have integrated the JIRA OAuth 2.0 and also I have configured the required scopes & granular scopes like create issues, edit edit, view projects, etc. Now I'm trying to call the JIRA automation API  'https://api.atlassian.com/automation/public/{product}/{cloudid}/rest/v1/rule/manual/{ruleId}/invocation' for creating a feedback ticket using the user's access token but it gives 403 unauthorized error. I have checked the user's project permission schema and rule's permission, there are no restrictions for users all are open for all logged users.

 

FYI, using the user's access token I can use other JIRA REST APIs like create issue, fetch roles https://api.atlassian.com/ex/{product}/{cloudid}/rest/api/2/myself?expand=groups,applicationRoles

Please let me know if anything I'm doing is incorrect or if any other information is required for troubleshooting.

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