Various Errors Occurring

[jonathan]

Hi,

I'm currently not able to view any sprint board, and I can't reassign tickets. I can't find any other person on my team or other teams with this issue, and I've already had my JIRA administrator check my permissions for potential issues. I have also logged out and restarted my computer. When I try to view the sprint board, I see this stack trace:

Uncaught TypeError: Cannot set properties of undefined (setting 'on')
at batch.js:6569:397
at br (<anonymous>:2054:76)
at Function.bu (<anonymous>:4578:37)
at batch.js:6569:354
at br (<anonymous>:2054:76)
at Function.bu (<anonymous>:4578:37)
at g._proxyMethods (batch.js:6569:306)
at new g (batch.js:6569:41)
at Object.<anonymous> (batch.js:6570:267)
at batch.js:6560:122
batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:6281 Uncaught TypeError: o.any is not a function
at GH.GridDataModel.hasSwimlanes (batch.js:6281:4616)
at Object.GH.SwimlaneView.withStickyHeaders.GH.SwimlaneView.renderSwimlanes (batch.js:5491:6334)
at Object.GH.SwimlaneView.show (batch.js:5491:2739)
at Object.GH.WorkView.renderPoolAndDetailView (batch.js:6083:2417)
at n.GH.WorkController.renderUI (batch.js:6055:28916)
at n.GH.WorkController.updateUI (batch.js:6055:28135)
at Y (batch.js:6055:14552)
at n.GH.WorkController.setPoolDataNew (batch.js:6055:26454)
at n.GH.WorkController.setPoolData (batch.js:6055:23064)
at batch.js:6055:19527
batch.js?agile_global_admin_condition=true&feature-enable-ip-allowlisting-alerts=true&feature-kirigami-wrm-require-client-rewrite=true&jag=true&jaguser=true&locale=en-US&sd_operational=true:5951 Uncaught TypeError: Cannot read properties of undefined (reading 'Libs')
at batch.js:5951:179
at l (batch.js:6:2054)
at u (batch.js:6:946)
at s (batch.js:6:2334)
at window.require (batch.js:9:200)
at batch.js:5951:4675
batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:1805 No jira-agile/rapid/deferred-resources-event-handler
t @ batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:1805
batch.js?feature-kirigami-wrm-require-client-rewrite=true:6 Uncaught Error: No jira-agile/rapid/deferred-resources-event-handler
at u (batch.js:6:983)
at s (batch.js:6:2334)
at batch.js:6:755
at l.deferBatchParsingCompleteCallback (batch.js:3021:1076)
at batch.js:3021:431
at d (batch.js:27:14462)
at Object.fireWith [as resolveWith] (batch.js:27:15221)
at Object.<anonymous> (batch.js:308:3081)
at Object.<anonymous> (batch.js:283:598)
at d (batch.js:27:14462)
jira-spa.3eb01aa43a631d396480.8.js:365 GET https://ujetcs.atlassian.net/rest/api/latest/user/properties/help_panel_ui_state?accountId=5efd1c593404690bae8eede4 404
c @ jira-spa.3eb01aa43a631d396480.8.js:365
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
ul @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:344
wu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
ku @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
lu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
Xa @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
Ga @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
uu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:29
V @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:12
E.port1.onmessage @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:11
jira-spa.3eb01aa43a631d396480.8.js:365 Uncaught (in promise) u: {"errors":{},"errorMessages":["The property help_panel_ui_state does not exist."],"httpStatusCode":{"present":true}}
at https://jira-frontend-static.prod.public.atl-paas.net/assets-brotli/jira-spa.3eb01aa43a631d396480.8.js:365:275
at async https://jira-frontend-static.prod.public.atl-paas.net/assets-brotli/jira-spa.3eb01aa43a631d396480.8.js:769:391
a @ commons.0d3052fd3a633b1e3672.8.js:333
u @ commons.0d3052fd3a633b1e3672.8.js:333
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:365
await in (anonymous) (async)
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
ul @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:344
wu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
ku @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
lu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
Xa @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
Ga @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
uu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:29
V @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:12
E.port1.onmessage @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:11

When I try to reassign a ticket, searching for someone to assign it to results in the following stack trace:

batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737 Uncaught TypeError: c.include is not a function
at Object.<anonymous> (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1106)
at r (<anonymous>:4081:75)
at Or (<anonymous>:2080:13)
at Function.Mn.filter (<anonymous>:5284:37)
at Object.removeDuplicates (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1005)
at Object.<anonymous> (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1069)
at r (<anonymous>:4081:75)
at Or (<anonymous>:2080:13)
at Function.Mn.filter (<anonymous>:5284:37)
at Object.removeDuplicates (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1005)

Anyone have any ideas on what could be going on?

[jonathan · Accepted solution]

Using the browser in incognito mode fixed it.

[Jason Tran]

Having the same exact issue Chrome on Ubuntu. I very much prefer not to have to use incognito. This is reproducible on my desktop and laptop.

[Jason Tran]

@jonathan It turns out a chrome extension was causing the unexpected javascript errors. Turning it off fixed this problem. In this case, it was the Tron wallet extension. It seems like other extensions can cause this issue as well, so I would narrow down the extension by the process of elimination.