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View disabled users in a User custom field

Luca Andreatta
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December 3, 2020

Hi all,

is it possible to view disabled/inactive users in a user custom field?

The users are read from an external LDAP, but I want to be able to use them in some fields.

 

1 answer

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Brant Schroeder
Community Champion
December 3, 2020

disabled and inactive users will not show up in a user picker field when you search for them.  I believe if you know their user id and you add it then they can be selected in the field but you have to know it specifically.  

Luca Andreatta
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 4, 2020

Do you believe or did you try?

Because I tried and I don't see how it is possible to add an inactive user also if I know his user id, but I'm missing something, maybe.

Brant Schroeder
Community Champion
December 4, 2020

Luca,

  It is something that we did years ago.  I tested it and it no longer works.  So disabled and inactive users will not show up in the user picker field when you search for them or add them directly to it.

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