WHY Search using JQL with digits return nothing

[Sunrise Zhang]

Hello,

when i use below JQL to search text "GetAccountV4", it return nothing 

issuetype ="Release Note" and reporter =currentUser()  and fixVersion = 16.00 and status = Completed and "Script Execution Order" ~ "\\[GetStateStatusV4\\]"

I found as long as no digit value in search text for example "GetStateStatus", it could return correct result. otherwise, return nothing.

appreciate if anyone could provide suggestion or guidance on how to resolve it, thanks a lot !

[Daniel Ebers]

Hi @Sunrise Zhang,

wondering if a project re-index would turn it to the better?
Have you already tried to do a project re-index?

You can find more information on it here:
https://confluence.atlassian.com/adminjiraserver/search-indexing-938847710.html
(the very last block should suffice for a project re-index!)

Regards,
Daniel

[Ivan Lima]

Hi @Sunrise Zhang, it should work. What's the actual value you have? \[GetStateStatusV4\] or GetStateStatusV4? Have you tried something like "Script Execution Order" ~ "GetStateStatusV4"?

[Sunrise Zhang]

Hi @Ivan Lima 

Thanks a lot for your response!

the actual value is GetStateStatusV4, 

I tried  "Script Execution Order" ~ "GetStateStatusV4", it doesn't work.

 "Script Execution Order" field actually has a list of values

what i am referencing is  the highlighted part in https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html , refer to below screenshot.  it doesn't works well if the actual value to search include one digit, but work well if it's characters only