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  • We can't open any issues in any project type (Jira Software, Jira Service Mgmt, Jira Work Mgmt)

We can't open any issues in any project type (Jira Software, Jira Service Mgmt, Jira Work Mgmt)

Shaun McGuire
Contributor
June 3, 2024

We are experiencing a total outage of our cloud tenant for Jira. We can open projects and see Kanban boards with issues on them, but we can't open any issues. I tried to open a support ticket, but the support system itself will not allow logins or submissions, from what I can tell.

Is anybody else out there experiencing anything similar? I do see over 2000 reports to downdetector.com regarding Atlassian at the moment...

5 answers

0 votes
Tim Lentz
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June 3, 2024

Was able to open a support with Atlassian just now. 

0 votes
Tom Roberts
Contributor
June 3, 2024
0 votes
Shaun McGuire
Contributor
June 3, 2024

Yeah, no way to submit a ticket, and the status page is wacked. I guess we are at the mercy of whoever at Atlassian cares to address this.

0 votes
Jzollin
I'm New Here
I'm New Here
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June 3, 2024

Getting the same issue with our site.  See no way to contact support because submitting a ticket is not working and see no phone number to call.

0 votes
Tom Roberts
Contributor
June 3, 2024

Same here - Multiple issues. 

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