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We couldn't connect to that work item.

Kamalesh mv
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May 5, 2025


When opening any task details, i am getting this error

We couldn't connect to that work item.

Make sure that this work item actually exists in that project. If it does, try again in a few minutes. If you still can't link to the work item, contact your Jira admin.

1 answer

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Marc - Devoteam
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May 5, 2025

HI @Kamalesh mv 

Welcome to the community.

This message can have 2 reasons.

  1. You don't have permission to the browse the project.
  2. The issue has been deleted

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