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We couldn't log you in

Ali
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December 20, 2020

Jira-Error.PNG

I have been seeing this error on chrome. I have disabled all extensions and yet no luck. I can access https://start.atlassian.com/ and I can see my settings etc, but when I try to navigate to a specific page/jira, this show up. Any help is greatly appreciated

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heder_garcia
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February 21, 2021

Dear Atallasian Community, I´m facing same issue! Google Chrome no more possible to LOG IN. I tested by MS Edge. Any suggestion to back to Chrome usability?

Mohamad Al Shaikh
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March 9, 2021

I was able to fix it by using developer tools, go to Application, click on Storage and click "Clear Site Data".

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Paul Singh
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April 23, 2021

That worked Thank you @Mohamad Al Shaikh 

rodo
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April 23, 2021
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Thomas Schaller
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February 2, 2021

Same problem on my side

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Soumyadeep Mandal
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December 21, 2020

Hi @Ali ,

It happens sometimes when multiple things are using an internet connection at the same time on the same device!

You can just visit some other site and come back again it will fix the issue or you can close the browser and re-open it and it might also fix the issue or click the button try logging in again it might also fix the issue!

Ali
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December 21, 2020

Hi @Soumyadeep Mandal thank you for your reply.

I closed my browser, cleared my cache/cookie and as a last resort, for a magic to happen, rebooted my machine. And still problem persists. 

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Soumyadeep Mandal
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December 22, 2020

Hi @Ali ,

You can use firefox and don't use any kind of add-ons or extensions/adblockers etc.

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