Suddenly I couldn't save any gif attachments to the ticket. Whereas previously there was no problem when doing it.
My filename does not have any special character, I try to use lowercase only but still with the same result.
A warning message pops up:
We couldn't save your comment
It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.
@Donny G France Welcome to the community!
Have you tried refreshing browser or using different browser? I just tried adding GIF in Jira comment, and it works perfectly fine.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.