We have migrated issues from server to cloud but we are unable to log hours on the issue

[pradeep km]

Hi Team,

We have migrated issues from server to cloud but we are unable to log hours on the issue.
If showing "issue not found" error.

Regards,
Pradeep KM

[Angélica Luz]

Hello @pradeep km,

Welcome to the Atlassian Community!

I saw that you created a ticket with our support related to the same issue and they pointed that it’s coming from the Tempo add-on and suggested you create a ticket with them to better investigate what is happening.

I added the tag of the Tempo add-on here, but please, raise a ticket with their support:

• https://tempo-io.atlassian.net/servicedesk/

Kind regards,
Angélica