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Webhooks stopped working

Alexey Stogny July 31, 2019

I'm debugging my new jira-cloud connect addon. I've tested webhooks about a month ago, then tried to use the same config again (installed addon for new trial instance), and received no webhooks. After removing flag "excludeBody: false" and installing addon again, webhooks started working. But after an hour they stopped one more time, and I don't understand any reason for such behavior.

Maybe, it's some penalty for domain, after receiving some 504 errors, when I was looking at my app's behavior in debug? How can I control this?

Here's webhooks' definition:

  "modules": {
    "webhooks": [
      {
        "event": "jira:issue_created",
        "url": "/jira/incoming-webhook"
      },
      {
        "event": "jira:issue_updated",
        "url": "/jira/incoming-webhook"
      },
      {
        "event": "jira:issue_deleted",
        "url": "/jira/incoming-webhook"
      },
      {
        "event": "worklog_created",
        "url": "/jira/incoming-webhook"
      },
      {
        "event": "worklog_updated",
        "url": "/jira/incoming-webhook"
      },
      {
        "event": "worklog_deleted",
        "url": "/jira/incoming-webhook"
      }
    ]
  } 

 

1 answer

0 votes
Alexey Stogny August 2, 2019

I fixed the problem myself. Actual cause of broken webhooks was invalid ssl-certificate.

The reason of my confusion were several webhook-requests that I received without changing certificate.

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