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Weird Issue with Watcher on a Specific Project

Michael Johnson
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September 21, 2021

Hi All,

This one's got me stumped so I'm hoping the Community might have some ideas. I'm enabling 'CC Watchers' on one of our email handlers however the handler itself is getting added as a Watcher to issues and I have no idea why.

First, it's odd that the handler itself is a User but I tried to disable it and it still got added as a Watcher. Second, I've checked the workflow on the Create transition and there's nothing there about adding the handler as a Watcher. Lastly, I've also checked for any project automation that might do it and nothing there either.

So, any ideas about where else I should be looking? Prior to this change, the email handler just had 'CC Assignee' checked and that works fine, the handler does not get added as a Watcher.

Oh, I also checked the email account itself in case there were rules there and again, nothing.

Appreciate any help! Best, Michael J

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