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What activity triggers a notification when watching an issue?

Steve_G
Contributor
March 13, 2023

I have some users who watch specific Stories. They have found that when a Story's Epic Link is changed, they do not receive a watch notification. Does anyone know if this is expected? If so, is there a way to be notified when a Story's Epic Link is changes?

2 answers

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Answer accepted
Dave Mathijs
Community Champion
March 13, 2023

Hi @Steve_G 

All notification scheme events where All Watchers is added.

These can be following system events:

  • Issue Created
  • Issue Updated
  • Issue Assigned
  • Issue Resolved
  • Issue Closed
  • Issue Commented
  • Issue Comment Edited
  • Issue Comment Deleted
  • Issue Reopened
  • Issue Deleted
  • Issue Moved
  • Work Logged On Issue
  • Work Started On Issue
  • Work Stopped On Issue
  • Issue Worklog Updated
  • Issue Worklog Deleted
  • Generic Event

The change of the Epic Link is not considered an issue update.

0 votes
Alex Koxaras -Relational-
Community Champion
March 13, 2023

Hi @Steve_G 

Whenever you change a field on an issue, the Issue Updated event is getting called. If you have placed the "Watchers" inside the notification scheme, they will receive an update of this change of the Epic Link:

epic link changed.png

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