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What happens to support zip data after handed to atlassian?

Ahmad Sajid
Ahmad Sajid
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March 22, 2023

I have trouble with jira migration to cloud. I opend a support ticket and am being asked to provide a support zip. Now I wanted to ask what happens with the zip data after handed to Atlassian.

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Radek Dostál
Radek Dostál
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March 22, 2023

Why not ask them if they are asking you for it?

The community can't speak on behalf of Atlassian. This is more of a legal matter than a "how do you do this in Jira".

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