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What is the accurate JQL query to retrieve the total number of breached SLA tickets?

Shiri Feldman
Shiri Feldman
Contributor
July 18, 2023

Hi - I am trying to filter tickets whose SLA has breached over time.

I tried slaFunction=isBreached() and determined a specific timeframe. When I cross-referenced it with slaFunction > slaTargetDate() for the same timeframe, I got a different number of tickets. What is the accurate JQL query to retrieve the total number of breached SLA tickets?

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Manoj Gangwar
Manoj Gangwar
Community Champion
July 18, 2023

Hi @Shiri Feldman , 

Please check the beloe thread. 

https://community.atlassian.com/t5/Jira-Service-Management/Time-SLA-breached/qaq-p/2118696

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