Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the best way to access the per user cost for jira licenses?

Matt Sardi March 4, 2022

Good Morning, 

I am a new to Jira and was wondering who and what is the best way to determine the per user cost for jira licenses. 

I have reviewed the billing details but am unable to get a detailed breakdown of charges.  Is this limited to the Billing contact only? 

 

Thank you in advance.

2 answers

0 votes
Sachin Dhamale
Community Champion
March 4, 2022

Hi @Matt Sardi ,

 

You can refer this page to see the license cost per user. Atlassian has decided a pricing  plan for different cloud instance (standard, Premium, Trial)

https://www.atlassian.com/software/jira/pricing.

If you are site admin then in the billing section you can see the total user license you have purchase and other details

 

Accept the answer if it helps

Matt Sardi March 4, 2022

Unfortunately this is not what I am looking for.  What I am looking for is the very nitty gritty pricing breakdown of costs.  Is it possible that this information is only available to the billing contact? 

Sachin Dhamale
Community Champion
March 4, 2022

Yes Please contact Atlassian if you want breakdown cost details about your license.

https://support.atlassian.com/contact/#/  > Billing,Payment and Pricing Option

they will provide you all your  billing related queries of your site

0 votes
Robert Wen_Cprime_
Community Champion
March 4, 2022
Matt Sardi March 4, 2022

Hi Robert, 

Thank you for responding.  I had review this page already.  What I was wondering was, how can I see the real cost of licensing on such a detailed level?  Is this information limited to the billing contact only? 

Robert Wen_Cprime_
Community Champion
March 4, 2022

I'm not sure if site admins have access to the billing details for the site or if it's only for the billing contact. 

Good luck with your search!

Suggest an answer

Log in or Sign up to answer