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What is the correct jira.permission property value for "Automation for Jira"?

Giada Noè March 25, 2020

I need "Automation for Jira" to set a comment every time a ticket is transitioned to a specific status but it doesn't have permissions to do it

jira1.png

because I've some permission constraint set on that status.

jira2.pngWhat is the correct property value I have to use?

1 answer

0 votes
John Funk
Community Champion
March 25, 2020

Hi @Giada Noè  - Check the permission scheme for that project and be sure that add-ons have the ability to add comments. 

It should look something like:

comments permissions.png

Giada Noè March 25, 2020

Hi John, I confirm that add-ons already have that permission.

John Funk
Community Champion
March 25, 2020

Are you sure that the person causing the execution of the rule also has the permission? And is this rule being executed as the result of another rule? You might want to check the box for Allow trigger rule on the Rule details page.

Giada Noè March 25, 2020

I'm an admin user executing the rule, I don't think the other things you're suggesting would solve.

Do you know what is the correct jira.permission property value for "Automation for Jira"?

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