What time do licenses expire?

[Donna Macauley]

Is it midnight in Sydney, or midnight locally? 

[Trudy Claspill · Accepted solution]

Hello @Donna Macauley 

My experience has been that the expiration is based on Atlassian HQ timezone (Sydney).

Additionally, make sure you are looking at the dates shown in my.atlassian.com rather than the dates shown within the Jira and Confluence applications. Several years ago when I was part of the admin team for Atlassian DC products for my employer I found that the two dates did not match. I don't remember the exact difference now, but the actual expiration occurred based on the dates in my.atlassian.com as I recall.

[abhishek_sharma03 · Accepted solution]

Hi @Donna Macauley 

Are you asking w.r.t to monthly subscription renewal ? For annual subscriptions - Atlassian gives few weeks of grace period before removing the subscription in case of non-payment

BR

Abhishek

[Donna Macauley]

I'm interested in Jira and Confluence data center licenses

[Donna Macauley]

Yes. The answer is midnight Sydney time. If you are in a different time zone it is important to know the time difference!