When I add JIRA Service Desk,I meet an error.

[wang]

The error message is: An unexpected error occurred. Refer to the logs for more information.

Our company's registered account is :emanuel.kuceradis@medici-software.com

So,how can I fix it? thanks.

QQ截图20150413130548.png

[Nic Brough -Adaptavist-]

I'd raise this with Atlassian Cloud support - to find out what it is, we need the logs, and only support has access to them.

[wang]

How can I find the logs? thanks.

[wang]

How much time required to resolve this issue ? thanks.

[Nic Brough -Adaptavist-]

Again, you need to read the logs to find out what the problem is. You can not do that on Cloud. So raise an issue with Atlassian Cloud support