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When I am trying to Create test case under my folder in Testing Board, I am getting error.

Ankita Biswas
Ankita Biswas
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March 27, 2025

The error says,

The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser.

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Valerie Knapp
Valerie Knapp
Community Champion
March 28, 2025

Hi @Ankita Biswas , welcome to the Atlassian Community and thanks for your question.

Please can you share the screen? You can anonymise it to remove any sensitive information.

Which testing app are you using? Xray? Zephyr?

Best wishes

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