When a story has multiple sub tasks transition parent

[PATRICIA MURPHY]

Need the story status to transition..

If the story has 3 sub tasks

1 is to do

1 is in progress

1 is done

In this scenario the status of the parent should be in progress until all of the sub tasks are done.

The popular automation templates I found moves the parent to done

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/1357125

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/140671

I think I need if/then added to the template but not sure exactly how to do this.

I am pretty sure someone has already set up an automation to do this.

[Jack Brickey · Accepted solution]

I think what you are wanting is to have the Parent task moved to In progress when the first subtask moves to In progress. The parent task stays in the In progress status until the last subtask moves to done at which point the parent task also moved to done. 

Let me first refer you to this post - How-do-I-automatically-trigger-a-status-change-on-a-parent-issue 

If you have a rule that you are working on please share it here and I can help assess where it might be stuck.

[PATRICIA MURPHY]

Thank you for helping

The link you provided isn't working for me

You are correct I do want to have the Parent task moved to In progress when the first subtask moves to In progress. The parent task stays in the In progress status until the last subtask moves to done at which point the parent task also moved to done. 

Attached is what I made and it moves the parent to done when 1 of 3 subtasks are done.

[Bill Sheboy]

Hi @PATRICIA MURPHY 

Adding to what Jack suggests and your question, the two example rules you note will do exactly what you requested.  What part is missing for you need?

You would only need the if/else rule component when you want to combine these and perform the operation in one rule.

Kind regards,
Bill

[PATRICIA MURPHY]

@Bill Sheboy @Jack Brickey 

Hi

The rule I made moves the parent to done when only 1 of 3 of the sub tasks are done.

I want the parent to stay in progress until all 3 sub tasks are done.

Is there something in the rule or an issue scheme or post transition function I need to implement to achieve the results I am wanting?

Thank you for your help

Pat

[Jack Brickey]

I have corrected the link above. Oddly I cannot get back to that blog so I gave you a different source to solve your goal. Also yo might find this video useful - https://youtu.be/DcPYrw-Puus 

[Bill Sheboy]

Patricia, in the second rule you reference...

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/140671/25000987

Please note there is a related issues condition.  That is what checks that all of the subtasks are done before moving the parent to done.

[Jack Brickey]

@PATRICIA MURPHY , yes as shown that is exactly what I would expect your rule would do, there is no condition checking if all subtasks are in Done. Can you review the new link I sent and video?

[PATRICIA MURPHY]

Hi @Bill Sheboy @Jack Brickey 

I created and enabled 3 rules in my project.

1. Update the parent status to in progress when any sub-task transitions to in-progress.

2. Update the parent to complete when all sub-tasks are complete.

3. Update all sub-tasks to Accepted when the parent "Story" is Accepted.

This seems to be working for my use cases.

Thank you for your guidance.

[Jack Brickey]

Awesome! You are now an automation guru!

[Marcelo Cid (Antiguo)]

@JAC 

Hi Jack, I have a question.

I have two types of subtask categories (blocks and defect). I want to make an automation that when all the blocking subtasks are finished (regardless of whether there is a default subtask in the backlog, in progress or done state) the history moves to in progress.

[PRATHYUSHA DONTHULA]

Hi Jack,

Here i need automation in different way. 

Example: I have standard issue type as "Observation" and Subtask issue type as "Management Action Plan" when users create ticket with "Observation" and if that issue has 3 subtasks containing different status like "Inprogress" ,"In review", "Implemented" then parent issue should consider the least status that is "Inprogress" as the status and update in the parent issue status.

Could you please suggest me the automation rule.

Thanks,

[Jack Brickey]

@PRATHYUSHA DONTHULA ,

please open a new question for your use case.