When adding a link to a ticket, and at the same time leaving a comment with a tagged user, the user does not receive an email notification. Is there a way I can fix this?
When adding a link to a ticket, and at the same time leaving a comment with a tagged user, the user does not receive an email notification. Is there a way I can fix this?
When adding a link to an already created ticket, and at the same time leaving a comment with a tagged user, the tagged user does not receive an email notification that their name was mentioned. Is there a way I can fix this?
(v6.3)
1 answer
0 votes
Deleted user February 18, 2016 edited
Is this happening to all your users? All events? Or just these 2 events?
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