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When importing a CSV file, which filed to map for attachments?

Kamelia Sadeghi July 18, 2023

Hi,

I am trying to import a CSV file. 

How do I map the attachments for each ticket?

Thank you

Kamelia

1 answer

0 votes
Dan Breyen
Community Champion
July 18, 2023

Hi Kamelia, I found this KB article from Atlassian that should answer your question: Import Attachments 

I hope that helps.

Kamelia Sadeghi July 18, 2023

Thank you Dan, 

I had seen that article. It specifies that the attachment URL should be present in a column. However, it does not say, while importing, to what field do we map an attachment field?

Like karna_patel-ext likes this

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