Hello,
I'm trying to make an automation when the parent issue goes to resolution done, the children too.
Hi @Viviane da Silva Moreira, can you show what error appears in the audit section of the rule?
You can try applying the status of the sub-task directly, here I show you a rule that I have that works based on the cancellation of the parent ticket and that all the sub-tasks are canceled.
Greetings
What is not working as expected in your rule?
What does the audit log indicate is happening?
Kind regards,
Bill
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