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When parent is done, move all sub-tasks to done

Viviane da Silva Moreira September 17, 2024

Hello,

 

I'm trying to make an automation when the parent issue goes to resolution done, the children too.

 

 

 

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2 answers

0 votes
Brandon A_ Rosadio September 17, 2024

Hi @Viviane da Silva Moreira, can you show what error appears in the audit section of the rule?

You can try applying the status of the sub-task directly, here I show you a rule that I have that works based on the cancellation of the parent ticket and that all the sub-tasks are canceled.

image.png

Greetings

0 votes
Bill Sheboy
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September 17, 2024

Hi @Viviane da Silva Moreira 

What is not working as expected in your rule?

What does the audit log indicate is happening?

Kind regards,
Bill

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