When viewing issues from the bell Notification, Jira Servicedesk Freezes up

[cclark]

Hello,

I have searched all over the community to find the answer and cannot locate one.  We have one tech agent having this problem where when she tries to view and issue from the bell notification,  it makes jira freeze up.   She has tried different browsers,  cleared temp files, checked the PC for memory issues and updates and even  tried jira on her home PC and is having the same problem. 

Does anyone know what could be causing this all of a sudden? 

[cclark]

Just to add..

One of the messages that pops up while in firefox is the following timeout error:

"a web page is slowing down your browser"