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Where can I find the email format syntax of comments in Jira ticket, fetched through REST API

Prasoon Rajpoot
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September 19, 2024

So I was recently working with Jira Apis to fetch a ticket.

In the ticket if there is an email mentioned it formats it to the following ways->

[+xyz@gmail.com+|mailto:xyz@gmail.com]

I have also seen this format

[_xyz@gmail.com_|mailto:xyz@gmail.com]

So anyone elaborate the significance of these _ and + characters, and are there any more out there, if so where could I find them, specifically for mail in comments formatting.

1 answer

1 vote
Matthias Gaiser _K15t_
Community Champion
September 19, 2024

Hi @Prasoon Rajpoot

welcome to the Atlassian Community.

You can lookup the various ways how text is formatted in Jira in this document.

The _ and + only seem to be formatting characters for making the text emphasis or inserted (as they call it).

Hope that helps,
Matthias.

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