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Where did the "Agile" tab go?

Logan Bell
Logan Bell
Contributor
January 27, 2020

Everyone on our Jira instance lost their tab that says "agile" and we can assess our Kanban boards any more. Even when we follow a direct link to the kanban boards we get a 404 error

 

Anyone know how to fix this?

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SITTER Adrien
SITTER Adrien
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January 27, 2020

Hi Logan,

 

Sounds like you don't have a Jira Software licence anymore: look in Administration > Applications > Versions & licenses.

Do you have a Jira Software licence ?

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Logan Bell
Logan Bell
Contributor
January 27, 2020

I dont have applications in my admin tab...

Capture.PNG

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SITTER Adrien
SITTER Adrien
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January 27, 2020

What version of Jira are you using ?

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Logan Bell
Logan Bell
Contributor
January 27, 2020

JIRA v6.4.12

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SITTER Adrien
SITTER Adrien
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January 27, 2020

Look for a Jira Agile license in System > License or in Add-ons

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Logan Bell
Logan Bell
Contributor
January 27, 2020

Capture.PNG

 

This is the only thing i could find related to Jira Agile. I have a feeling it should not say "disabled"...

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SITTER Adrien
SITTER Adrien
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January 27, 2020

Yes indeed, it should not. Do you have a button to enable it? That should show you the error. If not look in the log file if you have any error (atlassian-jira.log in installation directory)

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Logan Bell
Logan Bell
Contributor
January 27, 2020

From this I was able to run an audit log on our add ons and saw one of our admins turned everything off.... Thanks for the help wouldnt have been able to find it without the help!

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SITTER Adrien
SITTER Adrien
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January 27, 2020

You are welcome

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