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Where does JIRA store the Closed Reason when you close a ticket

edochang
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October 26, 2020

Trying to find this field in the ticket, activity history, comments, etc., but can't seem to find it.  Does anyone know how to see the Closed Reason when a ticket is Closed?

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Liam Green
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October 26, 2020

Hi @edochang 

Welcome to the Community!

The field you're looking for is the Resolution field.

Hope that helps

Regards, Liam

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