Where is Greenhopper Configuration Page?

[Shelli]

I am trying to update my license key for Greenhopper is JIRA 5.2.10. Under Plugins | Manage Add-ons, it is listed and tells me that "The license key for this plugin can only be viewed or edited from the plugin's own configuration page." However, I can't find a configuration page for Greenhopper. Where is it?

[Shelli · Accepted solution]

I had to uninstall the Greenhopper plugin and then reinstall it to get the Agile/Greenhopper sections back on the Administration screen and in the Plugins drop-down menu.

[Shelli]

I had to reinstall the latest version of Greenhopper ino JIRA in order to get the config page where I could update my license key.

[Ramiro Pointis]

Hi @Shelli, go to the Admin Section and click on the plugins arrow dropdown, then select GreenHopper which is below Agile and then go to License Details.

Hope this helps.

[Ramiro Pointis]

And then in the middle, in the bottom of the square you should see License Key and a pencil for editing.

[Ramiro Pointis]

"GreenHopper add-on"*

[Shelli]

Thanks, but it doesn't help. I have no Greenhopper section listed in my Plugins drop-down menu nor on the main Administration page under the Plugins section.

[Ramiro Pointis]

Can you check if the plugin in Manage Add-ons it's activated? Click on the add-on listed there.

[Shelli]

It's listed and disabled. As stated above, I can't enter the new license key there. It says it has to be done on its own config page, which I don't appear to have... :(

[Ramiro Pointis]

Have you followed this guide?

https://confluence.atlassian.com/display/GH/GreenHopper+Installation+and+Upgrade+Guide#GreenHopperInstallationandUpgradeGuide-Installing_GHname

[Ramiro Pointis]

Version 5.2.5 in my case and Greenhopper 6.1.2

[Shelli]

I upgraded from 4.4.5 which had Greenhopper installed/enabled. I just upgraded to JIRA 5.2.10 via the update bin download. The 5.2.10 version recognizes that I have Greenhopper installed and that the license is expired, but no way to upgrade my license key. I'll try uninstalling/reinstalling...

[Shelli]

What version of JIRA are you using?

[Ramiro Pointis]

That's weird because in my case I go to Plugin drop down and to GreenHopper and there I have the License Key section, but there it tells I have to configure the License on the Manage Add-Ons :-/

[Alex]

Hi Shelli,

In the JIRA Admin screen you should see a second section just for GreenHopper. The Configuration page for GreenHopper is one of the links in that section.

Hope this helps,

Alex

[Shelli]

By the "JIRA Admin screen" are you referring to the main page when you click on the "Administration" at the top right of the screen? If so, no I do not have a Greenhopper section on that page.

[Alex]

You should see the JIRA Admin screen in a dropdown in the header. It will say "JIRA Admin".

[Shelli]

Not sure which version of JIRA you're looking at, but in both 4.4.5 and 5.2.10 (just upgraded from one to the other), there is no "JIRA Admin" drop-down. There is an "Administration" link beside the logged in users name which has a drop-down, but no "JIRA Admin" in it.