Where is space access requests stored?

[a.bondarchuk]

I'm encountering an issue with managing access requests in the Confluence space as a portal administrator.

A colleague of mine needs access to certain documentation. I have shared the relevant link with him, and he has submitted an access request. I received a notification email, yet when I open the link, I find no record of his request - just a page with no pending notifications.

I've tried directly granting him access to the specific page, but without access to the entire space, this proves ineffective. I'm struggling to locate where these access requests are stored.

Note: This concerns access to the Confluence space itself, not to any particular product, where request management is functioning smoothly.

[Nic Brough -Adaptavist- · Accepted solution]

Hi,

The requests are not stored, they are transient events - notifications go out, but nothing is stored, because there's no need to store it.  The access request is "please may I have access to this", not a permission.

You say "I've tried directly granting him access to the specific page, but without access to the entire space, this proves ineffective."

You can not give someone access to a page directly, so I do not know what you think you have done there.  In any wiki that you want to be able to secure, you have to grant access to the area ("space" in Confluence) you want to let people see.  You need to grant this user (at least) read access to the space that the pages are in.