Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Where to disbale SLA for a particular issue type

Nikita Sivaji January 4, 2024

Hi Team
If I want to disbale the SLA for just one particular issue type, example:Task , where can I do it?

1 answer

0 votes
Carla Ann Rowland
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 7, 2024

You need to adjust the filter for that SLA to exclude task issue type. This is what i do dor server and data center 

Suggest an answer

Log in or Sign up to answer