While editing comments in jira server, it doesn't show the original text

[Surfaraz T]

I try to edit a comment and I get a new window (see attached) instead of being able to edit the original comment.  

[Angélica Luz]

Hello Surfaraz,

Welcome to Atlassian Community!
I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead. Once it's resolved, feel free to share the resolution here.

Regards,
Angélica