While trying to connect EazyBI with MS SQL server I am getting error

[Diptangshu Sarkar]

While trying to connect MS SQL server with EazyBI I am getting the below Login failed error. And this is happening for every suer that I am creating. I am able to connect to DB with My SQL client using the same user though.

[Jānis Liepa]

I was able to reproduce this error message when entering an incorrect user/password.

Please double-check username and password for specific server host and port.

More detailed information could be found in SQL server log files.

Best regards

Janis Liepa / eazyBI support

[Thomas Deiler]

Dear @Diptangshu Sarkar ,

welcome to the community!

When you can connect from your client PC to the MS SQL server, successfully, this does not mean that it works from Jira/eazyBI. I just proved that the credentials are correct and the DB is working.

It could be one of the following (hard guessing - I don't know details of your environment):

• The host, where Jira is running, has no access to the MSSQL server (firewall)
• the user DB access is restricted from a particular client

I recommend to contact your DBA for support.

So long

Thomas

[Tom Lister]

Are you able to make a connection using the same credentials and host name in another tool.

If you have the scriptrunner plugin you maybe able to test the connection

import groovy.sql.Sql
import java.sql.Driver

def driver = Class.forName('org.postgresql.Driver').newInstance() as Driver

def props = new Properties()
 props.setProperty("user", "username") 
 props.setProperty("password", "userpass")

 def conn = driver.connect("jdbc:postgresql://yourhostname:5432/jiradb", props) 
 def sql = new Sql(conn)

  try {
    sql.eachRow("select count(*) from jiraissue") {
    log.debug(it)
  }
  } finally {
    sql.close()
    conn.close()
  }