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Why Jira is giving this error "we couldn't save the issue summary"

Saad Ahmad
Contributor
March 26, 2025

for one out of 20 eics, when I'm trying to update the summary, jira is giving below error.

 

Can anyone tell why and how to fix it?

 

summary saving issue.png

1 answer

0 votes
Florian Bonniec
Community Champion
March 26, 2025

HI @Saad Ahmad 

 

Is the summary field in the edit screen ? Also are you sure there is not a workflow property in the workflow for the status you are in when it failed to save ?

 

Regards

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