Why are tickets removed from our sprint board, when there is a "move" in any commit message?

[Ivo Pohland]

For a few weeks now we have the problem that tickets that have commit messages containing "move" are removed from the sprint board view. They're not removed from the sprint, but are shown in the backlog instead of the board.

There is nothing logged in the activity log, that's why i'm think it's only a view/visual bug.

I've tested and reproduces this on our system. 

Smart commits are enabled, but there is a) no "move" in the docs for smart commits and b) they normally start with a '#' ?

Anyone any ideas why this could happen? i've no real ideas anymore, where to look next.

Cheers

Ivo

system:

Jira 8.3.2 with normal scrum board

Bitbucket 6.0.0

[Andy Heinzer]

Hi Ivo,

I'm trying to recreate this problem as you have described it, but so far I have been unsuccessful.  If I understand correctly, it sounds like the issue is still in the sprint, but is not appearing as expected in the active sprint view.   Since it still appears in the backlog view as being in the sprint, I think you are probably right that there is a visual problem rather than the issue actually getting removed from the sprint.

I'd be interested to see if when you load your board (active sprint view), if you can take a look at your browser console to see if there are any errors there that might account for a possibly visual problem here.

If that doesn't show anything useful, I would also be interested to learn more about you board setting in Jira.  Such as swimlanes, general settings, and card colors, I'm curious to the values you have on these sections as they can change the way a board looks.

Andy