Why are we unable to close a sprint cleanly if any sub-task is marked Closed instead of marked Done?

[Malka]

if any sub-task was marked Closed-Duplicate or Closed-Won't Work or Closed-any thing, then when we go to close the sprint there is difficulty in closing the sprint due to that sub-task being in an "error state"

Anyone have some sort of idea what we are supposed to do now that we are in Cloud with these Closed sub-tasks?

[Nic Brough -Adaptavist-]

My guess is that you have not put your closed-something status in the last column on the board, which means "done"

[Malka]

Closed are in the last column along with done

[Nic Brough -Adaptavist-]

All of your different closed status?  And are all your sub-tasks showing in the last column?

[Malka]

We only have closed and done status. There are resolution types that differentiate the types of closed. Yes, all sub- tasks show in done column.

[Nic Brough -Adaptavist-]

Ok, we're going to need to see screenshots of the board, board settings and the issues that it is reporting as "being in an error state"

[Malka]

I'll setup the scenario for the end of the sprint on Wednesday.