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Why can I not move issues between columns when I was able to yesterday?

JT Curtis February 27, 2019

We have been utilizing the kanban board for months now, and today I cannot move issues between columns nor re-prioritize in same column by clicking and dragging.  When I attempt to click and drag, nothing happens.  I can change between different statuses by clicking the drop down menu in the issue card.  This will move the issue to a different column, but I cannot click and drag.  Please help.

3 answers

1 accepted

1 vote
Answer accepted
Gabriele Franck
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 27, 2019

Hey, @JT Curtis 

The errors related to boards that have impacted your site today were caused by an instability in our CDN. Our front-end devs were able to apply the fix.

 

You should not see the problem affecting any user anymore. 

Gabi

Atlassian Team

0 votes
Ollie Guan
Community Champion
February 27, 2019

Hi @JT Curtis ,

After you change between different statuses by clicking the drop down menu , does the card switch directly to a different column?

JT Curtis February 27, 2019

Yes.

0 votes
Manon Soubies-Camy
Community Champion
February 27, 2019

Hello @JT Curtis

It's working fine on my end but I can see several posts reporting this issue on Community today. There's no incident reported on status.atlassian.com (yet), have you reached out to Atlassian support?

- Manon

JT Curtis February 27, 2019

Not yet.  Other users are not experiencing the issue, but for some reason my board is having this issue and I am the admin

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