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Why can't I add epics to my kanban board?

David
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April 28, 2025

I've looked on the support forms, figured someone else would have the same issue. However no luck. (I have been away from jira for a while and things have changed a bit.)

I made a new kanban board, however I can only make tasks.

I checked the board config but nothing. In the work types its in there and looks like its active.

Screenshot 2025-04-28 at 2.32.10 PM.png

Where I would normally add my epics with + Create button on the bottom on the board. by default it just creates a task? 

Screenshot 2025-04-28 at 2.29.27 PM.png

help please

3 answers

1 accepted

8 votes
Answer accepted
Ana Vitória Selista
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April 28, 2025

Hi David!

When you click on “+ Create” on the board it should appear a icon for you, for task type is a blue icon, you can click and change it, therefore changing the work item type (Epic has a purple icon by default).

Or, you can create your issues directly on the blue “Create” button on Jira main menu, on the right side of the search bar. This is the main location for items creation as it shows all the available fields for each item type.

David
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2025

Damn, im an idiot and missed that... thanks

Ana Vitória Selista
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April 28, 2025

No worries, it happens! Glad I could help.

2 votes
Valerie Knapp
Community Champion
April 28, 2025

Hi @David , welcome to the Atlassian Community and thanks for your question. 

First of all, this is a team-managed project you're showing and, if you've been away for a little while, this could explain why you're having some trouble. 

Have you tried with the Blue +Create button? In the top menu? 

It might also be that Tasks and Epics have different workflows and you need to toggle between them, like this, choosing the ...More option from the board tab and then Workflow to go to the Epics 

Screenshot_20250428-205659.png

I hope this helps you but if you have other questions, please just ask. 

Best wishes

1 vote
Kiam Venter
Contributor
April 28, 2025

Hi, if you click the create button at the top (blue button), does it allow for changing the work type when it brings up the create page? 

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