Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why can't a user see the gadgets on a dashboard?

Phil Bustin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2023

I think I shared a dashboard with a user listed on the sharing screenshot below, but she cannot see the gadgets.

Sharing screenshot

dashboard sharing.jpg


My dashboard view

dashboard.jpg


User's dashboard view

Dashboard view error.PNG

 

1 answer

1 accepted

1 vote
Answer accepted
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2023

Hi @Phil Bustin 

Do the other users with whom the dashboard is shared have the same symptom?

Have the saved filters used in the gadgets also been shared with those users (or a broader audience)?

Kind regards,
Bill

Phil Bustin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2023

Bingo!  Thank you.  BTW, is there any difference for Filters between the Share function and the Edit > Add User function?

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2023

Awesome; I am glad that helped!

On the other question, I do not know.  I did a quick test to Share a filter (using the button at the right-side of the view) with defined Private access, and it did not add the new user to permissions.  So it seems those are distinct and different access features.

Phil Bustin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2023

Yeah, I was afraid if I shared the user would get a notification.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events