Why can't you add Environment field into Form?

[Art Hsieh]

When creating a Form under my Jira project, despite the Environment field being set to be shown under Create Scrum Bug (the scenario applies to this case), it still won't show on the available field list. 

If I tried to make the Environment field to be required under "View Field Configuration", it will appear under the Form creation screen, but once you move this field into the form, it will display:

This required field is unsupported, contact admin to make this field optional

Error.

I can't think of a reason not to allow adding the environment field available for form creation. Is there any solution besides creating my own custom field for the same feature?

[Trudy Claspill]

Hello @Art Hsieh 

Welcome to the Atlassian community.

So that I can try to recreate your issue, can you share with us the project Type you are using? Get that information from the Type column on the View All Projects page under the Projects menu.

[Art Hsieh]

@Trudy Claspill 

Thank you for replying. The project type is Company-managed software.

Thanks,
Art

[Nick Darvey]

@Trudy Claspill , @Art Hsieh , any luck with this one?

[Trudy Claspill]

While I have not tried this myself, I found that the documentation does not include the system field Environment in its list of supported fields.

https://support.atlassian.com/jira-software-cloud/docs/add-or-remove-fields-from-your-form/