Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why do all the attachments show up for all stories?

Judy Colonero
Contributor
July 18, 2019

My users are confused when adding an attachment an there are already is an attachment showing in the dialog box.  

Steps:

1.  Add attachment to story 8

2.  Open story 10 and click add attachment, the attachment from story 8 shows up in the 'Recent Uploads' dialog box.  This confuses my users as they are expecting to see 'recent attachments' for story 10.  

3.  I tested this myself with many stories and all the attachments I added do indeed show up in the 'Recent Uploads' dialog box even though I have not recently added an attachment to the story I am in.  

Maybe to clarify what this is doing is to rename the label called "Recent Uploads' to 'Recent Uploads to all your stories'.  ????  Thoughts?

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 1, 2019

Hello Judy,

Welcome to Atlassian Community!
Currently, the new view does not have the functionality to show only the attachments of the current ticket, it will show all the recent attachments that you used. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JRACLOUD-72208
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer