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Why do my quick filters, which use 'assignee', show a GUID rather than the users name

Paul Treadwell
Contributor
June 28, 2021

I can create the quick filter and type the user's name, but once created it shows the GUID in the JQL column

e.g.  assignee = 5fdb25e091bb2e010819ec65

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
June 28, 2021

This is a result of GDPR requirements. gdpr-changes-to-usernames-in-jira-cloud 

Bill Sheboy
Rising Star
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June 28, 2021

Hi @Paul Treadwell  -- Welcome to the Atlassian Community!

Yes, and... to Jack's answer: One work-around to keep the name visible in your quick filters is to use this syntax: assignee IN ("Paul Treadwell")

Best regards,

Bill

Like 4 people like this
Paul Treadwell
Contributor
June 29, 2021

Thanks for that really useful approach. Works for me.

Like Bill Sheboy likes this
Darren Newberry
Contributor
July 8, 2022

Being new to cloud I had just started facing this issue.

This was very helpful.  Thanks

0 votes
Paul Treadwell
Contributor
June 28, 2021

It works fine on the board but not very helpful to see the GUID.

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