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Why does Jira Cloud excel plugin now require re-authentication every day?

Richard Furness
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March 17, 2025

It used to be the case that the plugin, once authenticated with Jira cloud, would remain authenticated for a long time (I'm not sure how long but many days/weeks). In recent weeks this seems to have changed and now I have to re-authenticate every day that I use it, which is frustrating and hampers productivity.

Is this deliberate or a bug?

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Vishal Biyani
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March 17, 2025

@Richard Furness 

Assuming your JIRA cloud instance is integrated with say O365, if admin implements the policy that re-authentication needs to happen every 24 hours, then it could be the reason why you are observing this behavior.

Richard Furness
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March 17, 2025

I am using O365 although I don't know about whether it's explicitly integrated with Jira cloud.

Thanks for the suggestion - I'll follow up with the Jira site admins.

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