Why don't I see a way to archive done and canceled issues?

[Yvonne Markgraf]

I am the site admin, but I am not finding a way to archive Done and Canceled. I need to clean-up my Kanban and backlog. I can't reproduce the steps to look for More, then select Archive, or those to bulk assign. What am I missing?

[Josh Costella · Accepted solution]

Hi @Yvonne Markgraf 

Individual tickets cannot be archived in Jira Cloud. However, you can still cleanup your board by doing the following:

Make sure that Done and Canceled statuses are mapped to the final column on the right. 

Then, I would simply update your kanban board to exclude tickets after a certain time period.