Why don't epics or their issues appear on board?

[Jeff Greenberg]

I have a team-managed project on the free plan. When I create a task, it appears on the board, as expected. When I create an epic, or an issue within the epic, neither appears on the board.

If I open the epic filter on the board, the epic is listed. If I check the box, neither the epic nor its issue appears. 

The only way I have found to see the epic and its issues is via the issue navigator.

[Jeff Greenberg]

The epic and its issue were not appearing on the Kanban board because the dedicated Backlog space feature was enabled.

[Alex Koxaras -Relational-]

Hi @Jeff Greenberg and welcome to the community,

In TMP epics appear either in the backlog via the epic panel

Or you can see them in the kanban board IF you group issues by Epic.

Read more about it here -> https://support.atlassian.com/jira-software-cloud/docs/manage-epics-in-team-managed-projects/

[Jeff Greenberg]

Hi Alex! Thanks for the greeting and assistance.

When I arrange by epic, the epic does not show, only the ticket with no epic assigned. The epic and its issue have a status To Do and are assigned, but do not appear in the To Do swim lane.

You can see, below, the top two issues in the issue list, and then the board.

[Alex Koxaras -Relational-]

@Jeff Greenberg epics without issues will not be visible. Once you add issues, the epic will appear.

[Jeff Greenberg]

@Alex Koxaras -Relational- It has an issue. The top one in the list, PII-6 is an issue in the epic
PII-5.